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Innovation

PEOPLE
  • People friendly HR policies
  • Reward-based referral schemes
  • Performance-based Incentives
  • Annual Employee Surveys
  • Benevolent fund
  • Flexible C&B structures
  • On-the-job Leadership skills focus for all people-Leaders
PROCESS
  • PDCA Methodology
  • Building an Operational Excellence Centre
  • Periodical Ops review for
    all levels
  • Calendarised Client feedback reviews
  • Walk-the-talk ideology
TECHNOLOGY
  • M-Audit handheld Geo-fencing tool
  • MIS, reporting & monitoring framework
  • Video-conferencing capability at all Regional & Branch sites
  • Patrol Tracking Systems
  • Bespoke client need-based solutions
  • State-of-the-art Mechanised cleaning methods

Facilities + Management

Key Differentiators

  • Processes

    We follow our best of the processes to ensure the quality and perfection.

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  • Certifications

    To ensure the best of our services we are certified with some of the greatest bench marks of certification.

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  • Clients

    We have achieved our expertise with our well maintained relationship of world class clients

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Labour Compliance

  • 36 relevant Labour Laws
  • Appointment letter, wage register, attendance register etc.
  • Laws decided by Central Government, enforced by State Govt.
    • Minimum Wages, PF, Gratuity etc

Noiro Support Structure provides

  • Experienced HR Head with experience in Compliance
  • Compliance as a separate group within Human Resources Function
  • Subject Matter Expert in New Delhi, Compliance Officers in Delhi, Bangalore, Kolkata
  • Periodic Audits by Compliance Team for Statutory Compliances Noiro as well as External Auditors
  • Monthly MIS
  • Adequate Training has been provided to Facility Managers/ Regional Managers/Operations Team

National & International Partnerships & Alliances for Skill Development

Noiro FM has matured relationships of more than 3 years
with over 80% of our clients

Managing Customers and Customer’s employees satisfaction
Key Strategies
  • Enhancing and improving the customer experience
  • Managing SLA expectations of clients
  • Tailoring service delivery to meet operational needs
Deliverables
  • Meeting agreed service levels
  • Customer Experience
    • Clean Site
    • Safe Site
    • Equipment Availability
  • Service Levels aligned to customer journey
  • Critical Site Uptime

Training Program & Facilities

MANDATORY
  • Basic training
  • Fire-fighting
  • First Aid
  • Self Defense
  • Customer needs
  • Code of Conduct
  • Grooming
CLIENT-DRIVEN
  • Domain specific
  • Compliance
  • First Aid
  • Site specific
  • Crisis management
  • Investigation
  • Reporting
  • Language skills
  • Emergency handling
  • Disaster Recovery
SOFT SKILLS
  • Grooming
  • Compliance
  • Courtesies
  • Greetings
  • Body language
  • Etiquettes
  • Hygiene
LEADERSHIP
  • Taking ownership
  • Integrity
  • Building trust